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Walking the Dog

Store Policy

We founded Grayelle with one goal in mind: giving our customers a fair, rewarding, and enjoyable shopping experience. Our store policies are detailed below, please have a look and contact us to learn more!

Returns & Refunds

Due to Covid-19 safety precautions, Grayelle will only accept exchanges or returns if our store is at fault. We apologize for any inconvenience. Please review the product sizing charts, color palates and take accurate measurements before ordering.

Shipping & Taxes

  • Standard shipping is available on all items.

  • Most orders will ship out within 48 hours of ordering.

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